Family Support During Pandemic

Family support iconAs we face this new challenge together, there are many questions. 

Here are our best answers as of today. Please check back often to this page, as we will be adding new information, and the answers could change in light of this quickly evolving situation

You can find information on free meals, internet access, school and community resources, and mental health resources.

Where can I get help feeding my family?

Our social workers have put together a list of nearby food pantries that can help families in need:

What is the Pandemic Electronic Benefits Transfer or P-EBT?
The federal government has a Pandemic Electronic Benefits Transfer (P-EBT) program to help cover food costs for children who qualify for free or reduced lunch at school but are not in school due to the pandemic. 

Families who have a child or children in grades pre-kindergarten through 12 could qualify for up to $302 per child to help cover the cost of meals students have eaten at home on days that schools were closed. Students can receive benefits even if they received the meals provided by the district during the closure. 

If you have experienced a change in income, you may still qualify even if your child was not previously receiving free or reduced lunches. 

If you received food stamp (SNAP) benefits in March, do not apply for these additional benefits, as they will be automatically loaded to your existing EBT card. If you did not receive SNAP benefits in March, you must apply for this benefit by June 30, 2020.

To apply for P-EBT, fill out this form and scan or email, or mail the completed form to DESE Food and Nutrition Services, 205 Jefferson Street, P.O. Box 480, Jefferson City, MO 65102.

For more information, visit For help with the application process, please contact your school’s social worker.

I still need internet access for my child to work on distance learning at home. What do I do?
Park Hill’s department of technology still has a limited number of free wireless hotspots available for families who do not have reliable internet access at home. Families who have no internet access, have low-speed or dial-up internet, or can only access the internet via smart phone are great candidates for this opportunity. For more information about getting a hotspot for use at home, please call (816) 359-5000.

How can I get information on other resources?
Find resources from our school social workers, some of which include food resourcescommunity resources for parentshousing and shelter resourcesmedical and dental resources, and substance abuse resources.

Are there any mental health resources to help us during this challenging time?
To help you deal with your children’s and your own fears about COVID-19, many mental health experts are providing guidance, including the CDC and The Child Mind Institute. You can also watch our webinar, Parenting in Challenging Times: How to Care for your Child and Yourself During this Pandemic

National Association of School Psychologists

How to Raise an Emotionally Intelligent Child: Teaching kids to recognize and express their emotions in healthy ways

Benefits of Mindfulness for Kids and Teens

37 Techniques to Calm an Anxious Child

Building your child’s self-esteem

15 Coping Skills for Kids: Simple Strategies can help kids embrace their emotions

Parent/Caregiver Guide to Helping Families Cope With the Coronavirus Disease
The National Child Traumatic Stress Network

Talking to children about COVID-19
American Academy of Pediatrics

Resilience Guide for Parents and Teachers
American Psychological Association

15 Coping Skills for Kids: Simple Strategies can help kids embrace their emotions