Staff FAQ

Staff iconHow is Park Hill helping to protect staff health?
To help keep our staff safe, we provided a safety training for our 12-month and 10.5-month employees, who will return to the workplace. Employees must complete the SafeSchools training before reporting for work. 

The training defines our required social distancing and safety measures, which include the use of masks and gloves at work when social distancing is not possible. We encourage staff to bring their own masks, but we will provide a mask for those who don’t have one.


When do employees return to work? 
Principals will provide teachers with schedules for returning to the buildings to complete end-of-year work.

June 1 is when all 12-month and 10.5-month employees will report back to their physical work locations. June 11 is the last scheduled work day for employees on a 10.5-month work calendar.

What if staff can’t return to work?
Beginning on June 1, employees that are unable to return to work may use sick, personal business or vacation leave for their absence. Federal paid sick leave under the Families First Coronavirus Response Act (FFCRA) may be available in some circumstances. 

Employees should contact Human Resources regarding the availability of any FFCRA leave. Employees must provide notification from a physician if they are unable to report to their physical work location on June 1.


When do employees get badge access?
All 12-month and 10.5 month employees have badge access now. Badge access for other employees will remain restricted.


How do staff members request accommodations due to health concerns?
Supervisors will refer all requests from employees for workplace modification to Human Resources. Dr. Bill Redinger and Dr. Linda Kaiser will make all determinations about these requests. 

Will I still get paid if I don’t work?
Because of a new law that took effect on April 1, we have new guidelines. Here are your options during this closure:
  • Work or stay on call, as your supervisor directs, and receive full pay.


  • Don’t work, and, if you qualify under the new federal Families First Coronavirus Response Act (FFCRA), which took effect on April 1, use special leave for this purpose.


  • Don’t work, and, if you do not qualify for the FFCRA leave, you may use your Park Hill leave or decide to go unpaid.
Contact the human resources department to explore your options and get your other questions answered about this.

How will insurance work for COVID-19?
For all employees currently enrolled in medical insurance the district, Blue Cross Blue Shield of Kansas City implemented the following measures through June 30, 2020. The COVID-19 diagnostic test will be covered consistent with CDC guidance related to COVID-19, with no cost share to the employee.


• COVID-19 Treatment:
Effective April 1, 2020, Blue KC is waiving member cost sharing for all inpatient hospital treatment of COVID-19 related expenses through June 30, 2020 (member cost sharing means deductible, coinsurance and copayments). If a member is at an out-of-network hospital, the hospital could balance bill members for amounts above our allowable charge. 
 
• COVID-19 Testing and Testing–Related Visits at Physician Offices, Urgent Care Centers and Emergency Departments: Effective March 18, 2020, Blue KC is waiving member cost sharing, including copayments, coinsurance and deductibles for approved and authorized COVID-19 testing and testing-related visits at physician offices, urgent care centers and emergency departments. Coverage will include in- and out-of-network expenses and will rely upon accurate COVID-19 coding, consistent with CDC guidance related to COVID-19. 

For services provided prior to March 18, 2020, members will still be subject to any cost sharing for an office visit, urgent care or emergency room visit attributed to COVID-19 testing. Members may have also received other diagnostic tests during the office visit, and those tests and services will also be subject to normal cost sharing. 
 
• Virtual Visits and Telehealth:
Blue KC is waiving member cost sharing for all in-network virtual visits, not limited to only COVID-19 until June 30, 2020. This includes:

  • Virtual video – Face-to-face physician visits for medical virtual visits where a primary care provider or other physician can see the member to evaluate their condition;

  • Audio or e-visits – For providers or members who don’t have access to secure video systems, non-face-to-face communication will be covered; this includes telephone, email and text;

  • Behavioral health visit or therapy, including ABA therapy – For behavioral health office visit or therapy where a behavioral health therapist can see the member; and

  • Services provided in the Blue KC Virtual Care app – These services are at no member cost share.

• Prior Authorizations:
Prior authorizations will be waived for diagnostic tests and for covered services that are medically necessary and consistent with CDC guidance if diagnosed with COVID-19. Blue KC will also make dedicated clinical staff available to address inquiries related to medical services, ensuring timeliness of responses related to COVID-19.
 
• Pharmacy – Early Prescription Refill:
Early medication refill limits will be waived on 30-day prescription maintenance medications (excluding opioids and controlled substances). This is consistent with the CDC recommendation to have more than a one-month supply of medication on hand. Member cost sharing will apply as normal. All Blue KC members who need help obtaining an early prescription refill can call the customer care number located on the back of their medical ID card for assistance or work with their pharmacist for refills. 

Please call 816-395-2270 if you have questions about health insurance.